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A man, determined to win the neighborhood’s annual Christmas decorating contest, makes a pact with an elf to help him win. However, the elf casts a spell bringing the twelve days of Christmas to life, bringing chaos to the small, unsuspecting town.
Ivy Donaldson struggles with her mom’s shadow, Muriel, the Christmas darling of Icicle Falls. She is now separated from her husband Rob and tries her best with her daughter, but after a series of strange but comical events everybody gets together in unexpected but festive ways.
Cate, CEO of the Merry and Bright Candy Cane Company, meets Gabe during the busy Christmas season. She assumes Gabe is the suitor her well-meaning mother is trying to set her up with when in reality, he works for Empire Corporate Recovery, which has been hired to take a closer look at Merry and Bright’s operation and find ways to make the company more profitable. As Cate and Gabe begin to work together, they find ways to elevate the business and find that they have more in common than savvy business sense.
This year, Santa’s daughter (Maria Thayer) takes her first trip away from the North Pole during the Christmas season hoping to find adventure and love in sunny California. While Santa watches his daughter through a magic snow globe, Annie arrives in L.A. and becomes friends with the owner of Candy Cane Inn, Lucy (Vivica A. Fox), and her daughter, Mia (Nay Nay Kirby). She also quickly lands a job at Wonderland Toys. Wonderland Toys’ owner, Ted (Sam Page) is struggling to stay in business selling old-fashioned toys in a digital world. Annie soon realizes that she wants Ted’s business to thrive because she has feelings for this Christmas traditionalist.